|Frequently asked questions
What is a floating floor?
This when the floor is fixed together but not
down, it sits on a 2-3mm underlay, which acts as a moisture
barrier, insulation and also gives you a slight cushioning
effect under foot.
What holds it in place?
The sheer weight of the product itself, also
the skirting, and any furniture.
It sounds 'dodgy, Ive never heard of
It is a relatively new concept in NZ not a lot
of people have heard of it. It has been used here for more
than 10 years. The concept was originally designed in Europe,
they have been using it for decades with great success.
What are the advantages?
It is more cost effective, quicker to install,
and a lot of people enjoy the fact that it is slightly soft
to walk on as opposed to tiles or concrete. It is also easier
to replace damaged planks.
What are the disadvantages?
Some people dont like the floor moving
beneath them. We need to be a lot more careful with our expansion
gaps (under your skirting, kitchen toe kicks etc). We would
also need to use expansion bars under doors.
Whats an expansion bar?
It is a bar that is used to compartmentalize
each room in your home. Which allows each room to expand and
contract independently. Some rooms in your home do not receive
much sunlight and some do, these areas will expand differently.
Can I have it in my bathroom?
I would advise against it, wood is a product
that is vulnerable to shrinkage and expansion, which is due
to moisture. Your bathroom is the one area in the house that
is constantly subjected to steam and water being splashed
onto the floor.
I've seen laminate floors at DIY stores,
they are cheaper than yours and they tell me that I can lay
them myself. Why should I bother with yours?
You are right you can get them cheaper, we do
not say that we will be the cheapest, but you will get the
best. You wont find our laminates in Bunnings
or Mega 10. I have installed thousands of square
metres of laminate floors. There are many different brands,
but few that we would recommend. As for installation, these
types of products are good sellers because they appeal to
the great Kiwi can do attitude. They look easy
to install, and in theory they make it sound very simple,
but... the reality is often very different. As with any trade
the real work is in the finishing.
If we supply the product will you install
In most cases we will, but we reserve the right
to look at it first.
How do we clean it?
Several products have their own specific cleaners
which will extend the warranty to 25 years. For any installation
over 50m2 we will supply these for no charge, otherwise you
can purchase one for $69-95.
What is the difference between laminates,
pre-finished timbers, and overlay floors?
Laminate floors; are generally between
7-8mm thick bbut can be up to 12mm. They are usually 1.2 -
1.4m in length. They have an extremely durable surface, which
in most cases is scratch, cigarette, chemical, paint and fade
resistant. A fantastic choice if you have a young family that
is hard on your floor! Water is its only real weakness. If
you have a spillage and you mop it up immediatly you will
not have a problem, but if you are leaving puddles of water
for prolonged periods of time then you will have issues. This
is a pre-finished type of flooring that should only be floated.
Pre-Finished or Engineered Timbers; are
generally between 14-15mm thick, but there are products up
to 19mm. usually around 1.8m in length. There is a veneer
of your selected species (oak, merbau, jarrah etc) on the
surface with a plywood base. These are a very stable form
of flooring where expansion is minimized because of the plywood
base. It is a product that can be floated or glued
down. It can also be re-sanded and polyurethaned.
Solid Overlay Floor Overlay; there are
basically 2 types, a 12-13mm thickness which is specifically
designed to be installed over a solid sub-floor (concrete,
timber, not floor joists) and also a 19mm product which is
the old school type of wood flooring which can
be laid over floor joists, it can also be stuck to a solid
sub-floor (usually for commercial purposes) these will come
in varying lengths, anything from 600mm to 5m. This product
can only be glued/nailed down.
There is also a solid pre-finished
timber range that is becoming more popular, anywhere from
14mm to 19mm thick by approx 1.8m long. This product can be
floated or glued down.
Can we use under floor heating?
Under floor heating is only recommended for
floating floors, using engineered
or laminate flooring.
We want a floating wood floor in our kitchen
there is lino there now, will you remove it?
As long as it is glued firmly in place we can
lay straight over the top.
We have tiles to lift and carpet to be taken
up. Who do we get to do that?
No one, we can take care of all that for you.
Can you do stairs or stair cases?
Yes, not a problem.
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